WhenToHelpSM Features List
30 Day Free Trial of WhenToHelp Lite
- no personal information required
- unlimited access by all schedulers & volunteers
for 30 days
- very easy
to learn and use
Unique Features
- advanced notifications by email and
cell phone text message
- each organization has its own Bulletin
Board
- volunteer time preferences (set
to 15 minute intervals) can be used by AutoFill to optimize the schedule
- quickly see "Who's On Now"
- log in with your phone or PDA
- know which volunteers have viewed the schedules
Customer Service
- system automatically sends out lost ID or password
- prompt & free customer service through our User Forum (free email support
also available with the Paid Full Version)
Access
- access WhenToHelp from any
Internet connection
- secure password protection for all
users
- sign-in instructions can be e-mailed to volunteers
- upgrades included - nothing to
install
Account Setup
- ID & password
immediately e-mailed upon sign up
- immediate access to set up your
schedules
- setup wizard for quick & easy startup
- very little information is required to start scheduling
- unlimited number of positions
(jobs), and locations
- quickly add
shifts across days & for multiple helpers
- no complicated
restrictions when entering times
- set the day of week your schedules
begin on
Permissions
- unlimited
number of shedulers each with a unique ID/passwords & permissions
- Paid Full Version allows setting volunteer permissions for trading,
dropping, picking-up shifts, posting bulletins
Multiple Locations or Departments
- create positions (jobs) for each
location or department
- display/print schedules for each department or location
- each location may a have separate
WhenToHelp account
Volunteers' Preferred Times
- unique, fast interface for each volunteer to enter
their time preferences down to 15 minute intervals
- each volunteer's time preferences can be
used by the AutoFill feature
- preferences are also viewable when
manually assigning shifts or finding replacements
Time Off
- volunteers can sign-in and set their
availability including time off and times they cannot help
- full or partial days off
Design & Layout
- all pages & printouts are configurable
- daily, weekly, monthly, list, by
volunteer, stats views
- filter displays for
groups, departments or locations, categories
- upload your organization logo for printouts
Messaging / E-Mailing / Notifications
- send & receive messages even without an e-mail address
- e-mail using your own program
(Outlook etc.)
- receive messages and alerts by cell phone text message
- enter e-mail addresses for
automatic forwarding
- choose to have notifications sent to unlimited number of email and text
message addresses
Scheduling
- instantly create/delete shifts for multiple helpers/multiple days
- assign some or all volunteers to shifts manually
- import all or only certain positions (jobs) into another day or week
- create scheduling templates
- Exclusive AutoFill feature can create the optimum schedule for everyone
Publishing Schedules
- publish schedules
to automatically notify volunteers
- volunteers can view published
schedules online
- changes after publishing send automatic
notifications
- open shifts
appear on the tradeboard so volunteers can pick them up
Statistics & Reports
- know which volunteers have viewed and confirmed receipt
of their schedule
- extensive schedule statistics
available
- create custom reports
Data Export & Security
- all information is ssl encrypted, confidential
- your information is not revealed to any other parties
- data is stored at secure, 24/7 monitored site
- daily database backups
- multiple power source backup & OC3
connections
Paid Version - Pricing/Payment
- export data in a variety of formats & choose fields
- unlimited number of volunteers and shifts per week
- ability to control what volunteers can do and see
- low pricing based on number of
volunteers & time period
- all features, options & updates included
- accept all major credit cards or checks
Click here for a comparison of the Lite and Paid Full
Versions. |